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Home & property insurance claims
General process if your property is damaged and you need to report a claim
Claims process for homeowners, renters, condo and manufactured home insurance
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01
We help connect you to your insurer
Coverage details can vary depending on which company you purchased your policy from. Ultimately, that company handles your claim. That’s why it’s best to contact your company (their name is listed in your policy documents). No worries if you’re not sure who your company is. Just give us a call at 1-800-776-4737, and we’ll connect you with the right experts from your company who can explain how your coverage and deductible may apply. When calling, please have your policy number ready.
Insurance company Phone number American Modern 1-800-543-2644, option 1 ASI/Progressive 1-866-274-5677 Assurant 1-800-358-0600 First American 1-866-574-1295 Foremost 1-800-527-3907 Homesite 1-866-621-4823 IDS/Ameriprise 1-888-894-3523 National General 1-800-325-1088 Nationwide 1-800-421-3535 National Flood 1-888-391-8533 Progressive Manufactured Home 1-833-812-2203 QBE 1-844-723-2524 SageSure 1-800-780-8423 Tower Hill 1-800-342-3407 True 1-833-414-8783 -
02
Your insurer creates an estimate
Your insurer may ask for photos, receipts if belongings are damaged, or even schedule time for an adjuster to inspect your home. Then, your insurer reviews the estimate with you, explaining how much repairs cost and your deductible/out-of-pocket costs.
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03
Your insurer sends you a payment (for the estimated amount)
You’re free to use any repairer or contractor you’d like to complete the repairs. If some, or all, of your damages aren’t covered, your insurer sends a letter of explanation and is available to answer any questions if you need more details.
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04
Your home gets repaired
Enjoy your newly-repaired home. Keep in mind that if more damage is discovered during repairs (that wasn’t included on the estimate), your insurer may send you another payment.
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